FAQs

You've got questions, I've got answers!

+ What payment methods do you accept?
I accept credit cards and PayPal.

+ Where do you ship to?
I ship anywhere in Australia.

+ How much does shipping cost?
Nothing at all! Shipping is free Australia-wide no matter how much or how little you order.

+ Do you accept returns, and can I claim a refund?
Of course! Not only is it the law, but I value my customers and want you all to have a great shopping experience with oil + air. You can find my policy here.

+ Where do you ship from?
Most of my manufacturers are located in China, though most of my stock is located in Australia. So while those are the two main countries I dispatch from, sometimes I may ship from alternative warehouses depending on stock levels. I always ship to you straight from the manufacturer in order to save on shipping times and air miles.

+ How can I contact you?
Flick me an email at hello@oilandair.com.au, or pop me a message via Facebook or Instagram. I love a chat!